Direct access to a licensed provider — anytime you need it, from wherever you are.
Skip the waiting room. As a Priority Concierge member, you have 24/7 direct phone access to one of our experienced providers for urgent medical questions, medication guidance, prescription support, and clinical advice — with no appointment required.
Members only. Not for emergencies — dial 911.
Your membership provides direct clinician access for real medical questions — not a nurse line or a chatbot.
Reach a licensed provider directly by phone — 24 hours a day, including nights, weekends, and holidays. No gatekeepers.
Questions about a medication, side effects, drug interactions, or whether you need a prescription? Talk it through with a provider who can help.
Not sure if your symptoms warrant a visit? Get a real clinical assessment and clear direction on what to do next — without leaving home.
Need a referral, a follow-up, or help navigating a specialist? We can help direct your care and make sure nothing falls through the cracks.
Family plans extend your membership to everyone in your household — one annual fee covers your whole family with no per-person limit.
Members receive priority scheduling and discounted rates at all Priority Urgent Care locations across Connecticut and Massachusetts.
Four steps from concern to clinical clarity.
Select an individual or family membership — or pay per call when you need it. Annual plans lock in the best rate.
Complete a brief registration through our secure Stripe-powered portal. Your credentials are created instantly.
Use your dedicated member line to reach a Priority provider at any hour — day, night, or weekend.
Speak directly with a licensed clinician. No triage scripts, no callbacks — just straightforward medical guidance.
No hidden fees. Cancel anytime. Billed monthly.
Register once with basic information and create your login. Select your preferred call time, submit a request, and a Priority provider will call you back directly — no hold music, no call centers.
You will speak directly with a licensed Priority provider — the same clinicians who treat patients in our offices. Not a nurse line. Not a chatbot. A real provider.
This service provides medical guidance and care navigation. If in-person evaluation, a prescription, or lab work is needed, you will be referred to the appropriate setting. Standard rates apply for any follow-up in-person care.
7:00 AM – 9:00 PM · 7 days a week · 365 days a year including holidays.
Members and their immediate family are entitled to complimentary school, camp, and employment physicals at any Priority Urgent Care location. Each physical typically costs $150.00 — included at no additional charge with an active membership.
Complete a one-time registration with your name, contact information, and basic health background. Create a username and password — you'll use these for all future logins. You only register once.
Must be 18 or older to register. After enrollment, members may add dependents (children and household members) under their account at no additional cost.
Membership is billed monthly at $200. Cancel anytime. Membership fees are non-refundable after the first 30 days. Self-pay only — insurance is not accepted for this service.
Members are entitled to up to one provider call per day per family. There is no limit on the number of conditions or topics discussed during a single call. The pay-per-call option has no usage limits.
Due to state insurance regulations, patients or family members with active Medicaid insurance are not eligible for this service. Medicaid patients are welcome to use our telemedicine and in-clinic services where we are in network.
This service is for non-emergency medical guidance only. If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room immediately. Do not use this service in place of emergency care.
Member line hours and clinic location availability.
| Monday – Friday | 8:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
| Holidays | Hours may vary |
Join Priority Concierge Services and have a provider in your corner — 24 hours a day.